Privacy Policy

Last Updated: December 2024

1. Introduction

FeastCGBD B.V. ("we," "our," or "us") is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website at feastcgbd.top or use our beauty and wellness services.

We are a Dutch company registered under number 12948765, with VAT number NL912345676B09, located at Marktplein 186, 4846 PJ Breda, North Brabant, Netherlands. We comply with the General Data Protection Regulation (GDPR) and Dutch data protection laws.

2. Data Controller

FeastCGBD B.V. is the data controller for your personal information. You can contact us regarding any privacy matters at:

• Email: privacy@feastcgbd.top
• Phone: +31 304193809
• Address: Marktplein 186, 4846 PJ Breda, North Brabant, Netherlands

3. Information We Collect

3.1 Personal Information

We may collect the following personal information:

• Contact information (name, email address, phone number, postal address)
• Appointment and booking information
• Health and beauty consultation details
• Treatment preferences and history
• Payment and billing information
• Communication preferences
• Feedback and survey responses

3.2 Technical Information

When you visit our website, we automatically collect:

• IP address and location data
• Browser type and version
• Operating system
• Website usage data and analytics
• Cookies and similar tracking technologies (see our Cookie Policy)

4. How We Use Your Information

We use your personal information for the following purposes:

4.1 Service Provision

• Scheduling and managing appointments
• Providing beauty and wellness treatments
• Customizing treatments based on your preferences
• Processing payments and managing billing
• Maintaining treatment records for continuity of care

4.2 Communication

• Responding to inquiries and providing customer support
• Sending appointment confirmations and reminders
• Providing treatment aftercare instructions
• Sending service updates and promotional offers (with consent)

4.3 Legal and Business Purposes

• Complying with legal obligations
• Protecting our rights and interests
• Improving our services and website functionality
• Conducting business analysis and planning

5. Legal Basis for Processing

We process your personal data based on the following legal grounds:

• Contract Performance: To provide our beauty and wellness services
• Consent: For marketing communications and non-essential cookies
• Legitimate Interests: For business operations, security, and service improvement
• Legal Obligation: To comply with applicable laws and regulations

6. Data Sharing and Disclosure

We do not sell your personal information. We may share your data with:

6.1 Service Providers

• Payment processors for transaction handling
• Appointment scheduling software providers
• IT service providers for website maintenance
• Professional advisors (lawyers, accountants)

6.2 Legal Requirements

We may disclose your information when required by law or to:

• Comply with legal processes or government requests
• Protect our rights, property, or safety
• Prevent fraud or illegal activities
• Enforce our terms of service

7. International Data Transfers

We primarily process your data within the European Union. If we transfer data outside the EU, we ensure appropriate safeguards are in place, including adequacy decisions or standard contractual clauses approved by the European Commission.

8. Data Retention

We retain your personal information for as long as necessary to:

• Provide our services and maintain your account
• Comply with legal, regulatory, or professional obligations
• Resolve disputes and enforce agreements
• Maintain treatment records for continuity of care (typically 7-10 years)

When data is no longer needed, we securely delete or anonymize it in accordance with our data retention policy.

9. Your Rights Under GDPR

As a data subject, you have the following rights:

9.1 Access and Portability

• Request access to your personal data
• Receive a copy of your data in a portable format

9.2 Correction and Completion

• Request correction of inaccurate data
• Request completion of incomplete data

9.3 Deletion and Restriction

• Request deletion of your personal data ("right to be forgotten")
• Request restriction of processing in certain circumstances

9.4 Objection and Consent Withdrawal

• Object to processing based on legitimate interests
• Withdraw consent for marketing communications
• Opt-out of direct marketing at any time

To exercise these rights, contact us at privacy@feastcgbd.top. We will respond within one month of receiving your request.

10. Data Security

We implement appropriate technical and organizational measures to protect your personal data:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and staff training
• Secure backup and recovery procedures
• Regular monitoring for security breaches

11. Cookies and Tracking

Our website uses cookies and similar technologies to enhance your experience. For detailed information about our cookie practices, please see our Cookie Policy.

12. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

13. Children's Privacy

Our services are not directed to children under 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected such information, we will take steps to delete it promptly.

14. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the updated policy on our website and updating the "Last Updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.

15. Complaints and Supervisory Authority

If you have concerns about our handling of your personal data, please contact us first at privacy@feastcgbd.top. You also have the right to lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens) or your local supervisory authority.

16. Contact Information

For any privacy-related questions or requests, please contact us: